Help centre
The answers we give most, written so you can sort it yourself in a few minutes. And when you'd rather ask, a person who works on Spambuster reads every message.
Nothing matches that yet. Try other words, or write to us: a person will answer.
Type your store’s address and find out in seconds, then watch it check a real message.
Check my store → SetupThe one switch every store needs, shown step by step. About a minute.
Read the answer → FormsHow to tell in a few seconds whether it’s Spambuster, and what to do either way.
Read the answer → FormsEvery message Spambuster can show a customer, what it means, and what to do.
Read the answer → Your logWhat each column means, and how to find a customer who says they were stopped.
Read the answer → SpamWhat we can and can’t see, the checks that fix most of it, and what helps with chat and email.
Read the answer → Your dataHow to cancel, what we delete and when, and how to ask us to delete the rest.
Read the answer →Spambuster is made by a small team at JOLA in Australia. When you write, the person who answers works on the app, and signs the reply with their own name.